Platform Rules Account Policy Mobile Gaming Philippines

yestaya Terms and Conditions – Rules Every Player Should Know

These Terms and Conditions govern your use of the yestaya platform. Please read them carefully before creating an account or placing any bets. By registering, you confirm that you have read, understood, and agreed to everything outlined here.

Last updated: June 2025

Full Terms of Use for the yestaya Platform

1. Eligibility and Account Registration

To register and use yestaya, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account on the platform — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected] so we can take appropriate action.

2. Deposits, Withdrawals, and Payments

All transactions on yestaya are conducted in Philippine pesos (PHP). Deposits must be made through the payment channels listed on the Deposit page, and funds are credited to your account balance once the transaction is confirmed by the payment provider. yestaya does not accept deposits from third-party accounts — the payment source must belong to the registered account holder. Withdrawal requests are processed in accordance with the platform's current processing schedule, and you may be required to complete identity verification before a withdrawal is approved. Any attempt to exploit payment systems, initiate chargebacks, or engage in fraudulent transactions will result in immediate account suspension and forfeiture of the relevant balance.

3. Game Rules and Fair Play

All games available on yestaya — including casino-style games, bingo rooms, and fish shooting games — are governed by individual game rules that are displayed within each game lobby. Players are expected to participate in all games honestly and in good faith. Any form of cheating, collusion, use of automated software (bots), or exploitation of software bugs to gain an unfair advantage is strictly prohibited and will result in permanent account closure. Game outcomes are determined by the platform's systems, and all results are final once a round or session has been completed. If you believe a technical error has affected the outcome of a game, you must report it to [email protected] within 24 hours of the incident for review.

4. Bonuses and Promotions

From time to time, yestaya may offer bonuses, promotional credits, or special incentives to registered players. All bonuses are subject to specific terms that will be communicated at the time the offer is made, including any applicable wagering requirements, expiry dates, and eligible games. Bonuses may not be transferred between accounts and cannot be exchanged for cash unless the stated wagering conditions have been fully met. yestaya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Attempting to abuse bonus offers — including creating multiple accounts to claim the same promotion — will result in the cancellation of the bonus and may lead to account suspension.

5. Account Suspension and Termination

yestaya reserves the right to suspend or permanently close any account that is found to be in violation of these Terms and Conditions, without obligation to provide advance notice. Grounds for suspension include, but are not limited to: providing false registration information, engaging in fraudulent activity, breaching fair play rules, or attempting to circumvent platform security measures. Upon termination of an account, any remaining balance that is not subject to an active investigation or dispute may be returned to the account holder through the original payment method, at the platform's discretion. Players who wish to voluntarily close their account may do so by contacting [email protected] with a written request. Self-exclusion options are also available through our Responsible Gaming page for players who need a break from gaming activity.

6. Privacy and Data Use

The personal information you provide when registering and using yestaya is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We collect only the data necessary to operate your account, process transactions, and comply with applicable regulations. Your data will not be sold to third parties for marketing purposes. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy. If you have questions about how your data is handled, you may contact us at [email protected].

7. Responsible Gaming

yestaya is committed to promoting responsible gaming among all Filipino players on the platform. We strongly encourage players to set personal deposit limits, session time limits, and to take regular breaks from gaming activity. Gaming on yestaya is intended solely as a form of entertainment and should never be treated as a means of generating income or resolving financial difficulties. If you feel that your gaming habits are becoming problematic, we urge you to visit our Responsible Gaming page for guidance and self-help tools. Players who are under 21 years of age are strictly prohibited from registering or using the platform in any capacity.

8. Limitation of Liability

yestaya provides its platform and services on an "as available" basis and does not guarantee uninterrupted access at all times. The platform shall not be held liable for any losses arising from technical failures, connectivity issues, or interruptions beyond our reasonable control, including but not limited to server outages, internet disruptions, or third-party payment provider delays. Players accept that online gaming involves inherent risk, and any funds wagered are done so at the player's own discretion and risk. To the maximum extent permitted by applicable law, yestaya's total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the relevant claim. Nothing in these Terms limits liability for fraud or any other matter that cannot be excluded by law.

9. Changes to These Terms

yestaya reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised Terms. We encourage all players to review this page periodically to stay informed of any updates. If you do not agree with any revised Terms, you should stop using the platform and contact [email protected] to request account closure.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines. Any disputes arising from your use of the yestaya platform that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies. Players are responsible for ensuring that their use of the platform complies with any local laws or regulations applicable to their specific location within the Philippines. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Questions About These Terms?

If anything in these Terms and Conditions is unclear or you need further clarification on any point, our support team is happy to help. You can reach us by email at [email protected] and we will respond as promptly as possible. For general questions about how the platform works, the FAQ page covers the most common topics in plain Philippine English. You may also review our Privacy Policy and Responsible Gaming pages for additional information about how we operate and support our players.